Customer Support
Context Help
If you feel lost inside our Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will appear. It comprises comprehensive info about all the operations that you can carry out on that particular page. Each context menu appears on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a wide collection of instructional videos explaining how to use our hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.
If you can't discover the answer you need, have a gaze at our extensive Frequently Asked Questions section, which contains questions asked by real customers and provides real solutions. We periodically "revamp" our FAQ section with new articles so as to embrace all the new additions and innovations related to our web hosting platform.
Ticketing System
If you still can't find the solution you need in the FAQ section either, we have a great team of technical support engineers available 24-7-365 and eager to help you with any query. Each trouble ticket you open will be answered within sixty minutes (the average trouble ticket response time being approximately 20 minutes), so you will never have to wait a long time to get an answer to your question.